PATH:
home
/
letacommog
/
crmleta
/
modules
/
Mobile
/
api
/
ws
/
models
/
alerts
<?php /*+********************************************************************************** * The contents of this file are subject to the vtiger CRM Public License Version 1.0 * ("License"); You may not use this file except in compliance with the License * The Original Code is: vtiger CRM Open Source * The Initial Developer of the Original Code is vtiger. * Portions created by vtiger are Copyright (C) vtiger. * All Rights Reserved. ************************************************************************************/ include_once dirname(__FILE__) . '/PendingTicketsOfMine.php'; /** Idle Ticket Alert */ class Mobile_WS_AlertModel_IdleTicketsOfMine extends Mobile_WS_AlertModel_PendingTicketsOfMine { function __construct() { parent::__construct(); $this->name = 'Idle Ticket Alert'; $this->moduleName = 'HelpDesk'; $this->refreshRate= 1 * (60 * 60); // 1 hour $this->description='Alert sent when ticket has not been updated in 24 hours'; } function query() { $sql = parent::query(); $sql .= " AND DATEDIFF(CURDATE(), vtiger_crmentity.modifiedtime) > 1"; return $sql; } }
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[-] IdleTicketsOfMine.php
[edit]
[-] Projects.php
[edit]
[-] ProjectTasksOfMine.php
[edit]
[-] NewTicketOfMine.php
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[-] PendingTicketsOfMine.php
[edit]
[-] ServerTimeSampleAlert.php
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[-] PotentialsDueIn5Days.php
[edit]
[-] EventsOfMineToday.php
[edit]