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PATH: home / letacommog / crmleta / modules / HelpDesk / dashboards

<?php
/*+***********************************************************************************
 * The contents of this file are subject to the vtiger CRM Public License Version 1.0
 * ("License"); You may not use this file except in compliance with the License
 * The Original Code is:  vtiger CRM Open Source
 * The Initial Developer of the Original Code is vtiger.
 * Portions created by vtiger are Copyright (C) vtiger.
 * All Rights Reserved.
 *************************************************************************************/

class HelpDesk_OpenTickets_Dashboard extends Vtiger_IndexAjax_View {
    
    function getSearchParams($value) {
        $listSearchParams = array();
        $conditions = array(array('ticketstatus','e','Open'),array('assigned_user_id','e',decode_html(urlencode(escapeSlashes($value)))));
        $listSearchParams[] = $conditions;
        return '&search_params='. json_encode($listSearchParams);
    }

public function process(Vtiger_Request $request) {
		$currentUser = Users_Record_Model::getCurrentUserModel();
		$viewer = $this->getViewer($request);
		$moduleName = $request->getModule();

$linkId = $request->get('linkid');

$moduleModel = Vtiger_Module_Model::getInstance($moduleName);
		$data = $moduleModel->getOpenTickets();
        $listViewUrl = $moduleModel->getListViewUrlWithAllFilter();
        for($i = 0;$i<count($data);$i++){
            $data[$i]["links"] = $listViewUrl.$this->getSearchParams($data[$i][name]).'&nolistcache=1';
        }

$widget = Vtiger_Widget_Model::getInstance($linkId, $currentUser->getId());

$viewer->assign('WIDGET', $widget);
		$viewer->assign('MODULE_NAME', $moduleName);
		$viewer->assign('DATA', $data);
        
		//Include special script and css needed for this widget
		$viewer->assign('CURRENTUSER', $currentUser);

$content = $request->get('content');
		if(!empty($content)) {
			$viewer->view('dashboards/DashBoardWidgetContents.tpl', $moduleName);
		} else {
			$viewer->view('dashboards/OpenTickets.tpl', $moduleName);
		}
	}
}

[+] ..
[-] TicketsByStatus.php [edit]
[-] OpenTickets.php [edit]